Valion OS All careers
Customer Success
Customer Success Manager
Help multi-location operators go live on Valion OS and expand successfully.
Remote (MENA / EU) remote full time
About the role
You are the trusted partner for BeautyOS, ClinicOS, CleaningOS, and AgencyOS customers — from onboarding through expansion and Enterprise conversations.
Responsibilities
- Own onboarding and go-live for assigned accounts
- Drive adoption of apps, AI, and automations
- Surface product feedback to engineering and design
- Support renewals and expansion motions
Requirements
- 3+ years CSM or account management in SaaS
- Excellent written and spoken communication